Our Privacy and Data Protection Policy
How our personal data gets used and abused on the internet is rightly a big concern. hathayogi.co.uk supports regulations and controls put in place to limit and make more transparent how companies use personal data.
As a small business who are very aware of how data can be compromised, data protection is at the heart of what we do and ensuring that you are not affected by anything that we do as invasive.
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About Collecting Personal Information
We collect personal information purely to communicate with you about our programmes and other such interesting and inspirational information which may be of benefit to you and your progress on the path of personal growth and development through the perspective of ‘Classical Yoga’ outlined through the teaching of our school (Isha Hatha School of Yoga) and our founder and guru, Sadhguru. We maintain the sanctity and integrity of the yogic tradition and in doing so will never misuse or share personal data collected with others unless requested by you.
We only send information to people who ask for it, usually when you fill out a form on our website, or on one of the platforms that we show up on (Facebook, for instance), or when you make a purchase through our website or in conversation with someone on our team.
Just looking at our website or Facebook content doesn’t require you to give us any information. If you interact with our content (such as liking or commenting on Facebook ), we do want and need to collect that information so we can continue to be in relationship with you.
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What personal information is collected?
What we collect depends entirely on how you interact with us. We don’t take anything you don’t voluntarily share with us — we participate in no “data mining” whatsoever to collect personal data.
Some of the data that we may ask you for (this is not an exhaustive list):
- Name
- Mailing Address
- Phone Number
- Email address
- Other Isha courses you may have attended
- Age
- Debit/Credit card information (when you make a purchase)
- How you found us
- Health or Medical information
- Other contact information or preferences
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How personal information is used
First and foremost, we use your data to deliver information and services to you. We also use it to help us learn how best to serve you and improve our services in the future.
We do attempt to coordinate data across the different platforms we show up on. For instance, we may take personal information you give us through our website and share that information with our Facebook account, so we can find more people like you. We share no business details, payment information, or otherwise from one platform to another. Generally when we do share across platforms, it’s just name and email so that we can see if you also have an account on the other platform.
Most data is stored in online systems that we use, there is no paper storage of information. Some examples of the systems we’re using at the time this is written: Mailchimp, Facebook and payment processing systems like Stripe.
It should be added that we do not store credit card information on any local systems. All payment information is stored within secure third party platforms whose business is to do that securely with high levels of encryption. We cannot, for instance, look up your credit card number and use it.
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Non-personal information- collection and use
If at any time non-personal information is connected with personal information, then it will all be considered personal information and treated as such.
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We don’t share your information
This means we don’t consciously give out or sell your information to other companies that would then market to you.
We do share your information with our third party services that are essentially the tools that we use to run the business. Those companies all have privacy policies in place where they are not accessing your data to market to you or otherwise use your information for any reason, except for when we direct that tool to perform a function for us within our account. For instance, your email address is stored within our email system (at the time of this writing is Mailchimp). We direct our email systems to send our written emails to the email addresses that have opted in, and our email systems carry this out.
This is not considered the same as giving your email address to the company Mailchimp so they can market their services to you. This, we would never do.
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Security and Protection
We use tools and third party companies that are committed to high levels of security encryption. We are not encryption or data security experts and are basically trusting these services to provide the high levels of security they are claiming to. So far, at the time of this writing, they haven’t failed us.
No physical (paper) documents with personal information are kept on file. All technology is kept up-to-date in as reasonable a time-frame as is possible (generally within the month the update is released).
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It’s your data, you retain control
You can unsubscribe or otherwise let us know that you don’t wish us to use your data and we will honour your request. You can ask us how your data has been used and we will let you know.
You can ask to be entirely deleted from our system and we can do that, with the exception that if you’ve bought anything from us, we are required to track income for tax purposes, and your receipts would remain in our accounting system for at least seven years. But you would be removed from our marketing or client delivery systems as entirely as we can do that without compromising our tax records.
Please bear in mind that we are a tiny company, at the time of this writing it is run by one person full time and sometimes some help from close friends or spouse. We will honour all requests and ask that you please be patient and allow us time to follow-up with you. It may take up to two weeks to meet some requests.
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Questions
We’re doing our best to honour your needs and desires around your data as well as meeting our legal requirements. Our desire is to be transparent and serve you well. If you have any questions, please ask.
As we learn more about how to do this well, this privacy policy may be updated from time to time without notice, so feel free to check back as often as you wish.
With deep gratitude for your trust in us,
Suvira / hathayogi.co.uk
Leeds, UK